New Dentists Guide

WSDA Marketing


Is your practice ready to connect with your patients in a 24-7 online world? Contact us and we’ll walk you through an online presentation that usually takes 20 minutes (and does not require you to download any software). Our presentation is the best way to understand exactly how Sesame 24-7™ is your complete online solution in Patient Connection Systems. To request information, please call us at (877) 633-5193 or email us at wsda@sesamecommunications.com.

Member Support
If you are a Sesame Member and have any questions that we are unable to answer in Member Support, please send us an email at memberservices@sesamecommunications.com.

***Member Support Link should go to http://help.sesamecommunications.com/

Refer a Colleague
If you would like to share the good news about Sesame 24-7 with a colleague, please send us an email at sesamegiving@sesamecommunications.com. For every referral that becomes a Sesame Member, we will make a $250 donation to National Children’s Oral Heath Foundation. Learn more about this program at Sesame Giving.

Testimonials

Automated Patient Reminders

Keep your Appointment Book filled with 

automated appointment reminders


You are not just reminding your patients of their appointments; you are reminding them how important dentistry is to their health. You are also reminding your patients how great your dental practice is. 100% of surveyed practices agree that patients perceive their doctors as high-tech with superior customer service when appointment reminders are customized. Show off your Internet savvy and showcase your dental practice brand by reaching out to your patients on their terms: Give your patients the choice of email, SMS text messaging, or phone appointment reminders.

Achieve peace of mind as you decrease missed appointments.
According to Medical Group Management Association data, in dental practices, the average missed appointment rate is between 18 and 22 percent. This translates into an average loss in revenue of $138,000 per practice, per year, due to missed appointments alone. Unlike other patient software that requires daily scheduling, your staff only needs to set up your appointment reminders once—we take care of the rest. Appointment reminders are automatically sent when you want, including 1-hour pre-appointment SMS text messages to gently remind patients about their appointments. The result is fewer patients telling you, “I got so busy I forgot.” Should patients miss their appointments, we contact those no-shows with an email to reschedule. And when it’s time for patients’ follow-up appointments, we send an email five months after their last visit to remind them it’s time to schedule a new appointment.

Sesame Voice™

Is your staff still using the phone to deliver appointment reminders? Sesame Voice is a state of the art Voice over Internet Protocol (VoIP) system, delivering communications via the Internet instead of tying up necessary office phone lines. All your appointment reminders go out all at once! Combine appointment reminders with Sesame Voice and all your patients’ communication preferences are covered: email, SMS text message, and voice mail appointment reminders. As you update your dental practice management software every day, our servers upload your data to manage appointment reminders for existing and new patients. Our servers are kept in a secure data center so you never need worry about interruption of service.

To learn more, contact Sesame at (206) 300-2714 or email wsda@sesamecommunications.com